Lindsay Lexus of Alexandria

"Truly Outstanding!"

I would like to express my gratitude to the entire team at Lindsay Lexus of Alexandria for making my first Lexus experience truly "outstanding!" Mr. Greg Altman and his team went above and beyond to make sure that all of my needs were met, dis so in a timely manner, and made sure that I left the dealership with a smile on my face that went from ear-toe-ear. The quality and level of service and professionalism which they portrayed was truly exceptional, much more caring than I had originally anticipated before I first stepped foot through the door. I am extremely pleased with my Lexus! I make attempts to get fellow friends and associates to go and at least talk to them so they can experience the level of service and respect that I was showed, if for no other reason than to show my friends and associates what customer service satisfaction is all about. Lexus truly has a winning team in Alexandria, and as of last March, they will be the only team that I will ever go to for vehicle needs. I hope these comments somehow make it back to Lindsay Lexus of Alexandria to let them know how happy I am in my new car, and to say thank you!  Respectively, James G.

James G.,2010 IS250

"Very Positive Feelings about Lindsay Lexus"

All staff we worked with at Lindsay were extremely professional and courteous. They worked to provide the car we wanted at the price we considered fair. The entire process worked easily, quickly, and smoothly. We were especially pleased since we had a very unpleasant experience with another Lexus dealer and received only an automated e-mail response from a second Lexus dealer. Had we not found Lindsay, we would probably not have purchased a Lexus. We appreciate the professional treatment and concern for making the best use of our time. We especially appreciate the absence of pressure and straightforward nature of establishing the price. Ms. Rachel Thomas and Mr. Vinni Nair worked to find the car we wanted at a reasonable price. Although he was unobtrusive, Mr. Greg Altman let us know that he was available to help in any possible way. We left Lindsay Lexus with the car we wanted and very positive feelings about the dealership.

T. Perry,2010 Lexus RX350

"Loyal Lindsay Lexus Client"

This is our third Lexus purchase.  The last two purchases were at Lindsay Lexus.  Although I live closer to one of their competitors, there was never any thought of purchasing and maintaining our new 460 at any other dealer than Lindsay.  We have no intention of driving anthing other than a Lexus automobile.

J. S.,2008 Lexus LS460L

"Professional, Accommodating & Pleasant, No Stress"

You obviously know what is important to your customers.  This was the least stressful auto buying experience of my life.  All personnel were professional, accommodating and pleasant.  I would not hesitate to recommend this dealership.

F. K.,2007 Lexus ES350

"Convenient No Matter the Location"

This is my 3rd vehicle from Lindsay Lexus of Alexandria.  The dealership is not convenient to where I work or live.  I do business there for one reason, Chris Hayes.  He has gone out of his way to make it more convenient to me.

C. J.,2008 Lexus ES350

"Excellent Dealership, a Model for the Industry"

This is an excellent dealership.  A model for the industry.  Lou Brown is the best sales rep I have ever dealt with!

H. N.,2008 Lexus LS600hL

"Extremely Courteous and Convenient"

We bought our Lexus RX300 11 years ago from Lou Brown who was recommended to us by a neighbor, we had visited another dealer but Lou and Lindsay were by far the best option. I was thrilled that he is still with the dealership - he even brought the 450H to my office to drive so that I didn't have to go to the dealership. We reached an accommodation on price very smoothly and even though he was away when we arrived to sign the documents and to pick up the car, Vinni Nair and the rest of the staff made us feel were extremely courteous. Jessica was particularly impressive with her knowledge of the vehicle and there was very little we forgot after her demo and lesson. Lou and I have already set up a follow up to review more features of the vehicle here at my office which is tremendously more convenient than driving 35 miles to the dealer. My husband and I love our new hybrid SUV and so far the gas mileage (29+) has been excellent. I have already recommended Lou and the dealership to several people and would continue to do so.

J. W.,2010 RX450h

"Outstanding Personnel, Quality Service & Attention to Detail"

As has been our experience with the previous 5 or 6 cars that we have purchased from Lindsay Lexus, this was a pleasure. We are indebted to Michael Lindsay for his personal attention to us during the process.  Outstanding personnel, quality service & attention to detail by management.

P. B.,2010 Lexus RX350

"Extremely Impressed "

I owned a RX 300 prior to my purchase of the RX 350. However, I found the entire experience as well as satisfaction with the purchase of the latter model to be more rewarding in regards to customer service and model features. I was extremely impressed and satisfied with the knowledge that my sales consultant, Mr. Frank Love offered. Since I owned the earlier model, I expected some thrills but not all the bells and whistles that is model offered. I truly appreciate the time, knowledge, patience, and professional behavior Mr. Love offered me. Since reputation, quality, and service are the key attributes that I link with the Lexus brand I found Mr. Love to be a direct and exemplary representation of what I have come to expect from Lexus. Additionally, the lease consultant, Craig helped make the entire leasing process smooth and understandable. I would definitely return to this Lexus location as well as refer it and my sale consultant to all colleagues. Thank you.

A. J.,2010 RX350

"Great dealership and wonderful employee"

Everyone at Lindsay has always treated me and my husband great.  You have a great dealership and wonderful employees!  This is my 6th Lexus, so I guess you can say.  I love Lexus!

J. P.,2010 Lexus GX460

"Not Just Customers"

I found all of the professional staff at Lindsay Lexus to be interested in my wife and I as people, not only as customers. The staff provided great service and made us feel welcome.  I thought that Abdul Tayyab, Sales and Leasing Consultant, was outstanding. A very kind and understanding man who listens very well and treats his customers with respect and patience. Spends a great deal of time assisting his customers to understand the computer in their new automobile.

P. T.,2010 Lexus RX450h

"A Pleasant Car Buying Experience"

Buying my car was a pleasant experience.  Rachel was an outstanding consultant.  She stayed past closing time to explain the features of my new RX350.  I greatly appreciated that.

C. F.,2010 Lexus RX350

"Warmly Welcomed with Great Service & Attention"

We were warmly welcomed and provided great service and attention on each visit.  We very much appreciated Leigh Voglezon, who helped us through the sales process.  He was very attentive to our particular needs and interests, and he made our experience at Lindsay Lexus a pleasure.

J. H.,2010 Lexus RX450h

"Good Experience"

Good experience. We will definitely buy our next car there just like our last one.

E. H.,2010 RX350

"Very Helpful"

Everyone was very helpful. Everything was explained in detail.

L. A.,2008 Certified Lexus RX400h

"Top Notch Car Dealership"

The service I received was top notch.  Aaron Taylor was really helpful and knowledgeable.  I feel as though I made an excellent choice in dealership and in my car purchase.

D. H.,2008 Certified Lexus ES350

"More Than Ever Expected"

Definitely I do... Lindsay Lexus of Alexandria was more than I ever expected in the purchase of my LS600h. I recommend the dealership to all my friends. I intend to purchase a new LS600h L every 5 to 7 years. I will never purchase another Lexus from any other dealership, nor get my service work done at any other place. All personnel exceeds my expectations and requests, and, in a timely manner. They are the only dealership for me now and always.

J.M.,2008 LS600h L

"Kindness and Professional Courtesy"

I brought my Lexus in about the third of May for a service.  After I got to the office, my wife became very ill, and I had to quickly get home. I called my service rep and told him I needed my car whether it was complete or not.  By the time I got from DC to Lindsay Lexus, my car had been rushed, and the service was placed on priority.  The gentleman who was my rep was so concerned about my situation that he rushed around as if the work was being done for a member of his own family.

Please pass on to him my thanks for his kindness and professional courtesy to me.  If you think of it, please send me his name.  Thanks.

J. S. Wilson,Lexus IS250

"Will Definitely Come Back to Lindsay Lexus"

This was the most pleasant experience I have ever had. I truly felt like a privileged individual! I will definitely come back for my next Lexus.

D. Jackson,2010 Lexus IS250

"Great Experience"

The manager and sales rep were professional and courteous - great experience.

Charles M.,2010 Lexus IS250

"Great People & Great Customer Service"

Great people, great customer service.

C. M. ,2010 Lexus GX450